1. Introduction

Maison du Sucre respects your privacy. We only collect information that helps us respond to enquiries, manage booking requests and improve the experience of visitors using our website.

This website is designed as an informational bakery website. We do not create customer accounts or sell personal information.

2. Information We Collect

We may collect information when you complete a contact form, booking enquiry or custom cake request.

2.1 Information You Provide

• Your name
• Email address
• Phone number
• Preferred booking date
• Guest count or enquiry type
• Any message or details you choose to send us

2.2 Website Information

We may collect basic website usage information such as browser type, device type, pages visited and general performance data.

3. How We Use Your Information

We use your information only for practical bakery and customer service purposes, including:

• Responding to booking enquiries
• Confirming table reservations
• Answering questions about products, allergens or opening hours
• Handling custom cake or private dessert enquiries
• Improving our website and customer experience

4. Sharing Your Information

We do not sell your personal information. We only share information when necessary to operate the business, respond to your request, or comply with legal obligations.

4.1 Service Providers

We may use trusted third-party services for website hosting, analytics or email communication. These providers only process information needed to deliver their service.

4.2 Legal Requirements

We may disclose information if required by law, regulation or a valid legal request.

5. Cookies & Analytics

Our website may use basic cookies or analytics tools to understand how visitors use the site. This helps us improve page speed, layout and content.

You can control or disable cookies through your browser settings.

6. Data Security

We take reasonable steps to protect the information you send us. However, no online system is completely secure, so we recommend avoiding sensitive personal information in enquiry forms.

7. Your Rights

Depending on your location, you may have the right to request access, correction or deletion of personal information we hold about you.

• Request a copy of your information
• Ask us to correct inaccurate details
• Ask us to delete enquiry information where legally possible
• Object to certain types of processing

8. Updates To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For privacy questions or data requests, please contact us.